Data Entry

Data entry outsource is always a result of a company trying to cut operational expenditure on routine non-focus areas of the business. The logic is that the time and money spent on entering data for a paper trail may be best left to those who wish to make data entry as their core operation. This not only makes it cheaper but also makes for better efficiency. Data entry jobs may span over several verticals and are broadly classified into four categories- Finance and Accounting (F&A), Customer Interaction Services (CIS) Human Resource Administration (HRA), and a wide range of other vertical-specific and niche services. Some data entry jobs may be dubbed as routine while others require a certain amount of domain expertise for error free documentations.

Out of this F&A contribute to 35%-40% of data entry jobs. For more information on the F&A market, please visit our discussion on outsourced work (link).

CIS includes all forms of IT-enabled customer contact; inbound or outbound, voice or non-voice based support used to provide customer services, sales and marketing, technical support and help desk services.
The HR administration services include payroll and benefits administration, travel and expense processing, Human resource management services, employee and manager self-service delivery services, employee communication design and administration.
Understand that this is a $10 Billion market, with many giants making huge profits. It is also important for you to know that there is a place for tiny players as well. Being rather banal work it is considered as a job almost anyone can pick with a reasonable levels of proficiency.

The best news for free lancers wanting to enter this segment is that there is a recession in paying markets and this drives for greater cost cutting initiatives. This will force companies to cut their already slim margins to beat competition. Freelance players can strategically position their services to assist this mayhem for large corporations.

• Outsource simple operations from larger players- this will give you a start and at the same time will not burden you with statutory details for the given sector.
• Procure small jobs from domestic players to establish credibility.
• Always remain vigilant to operational expenses on your side, lest you loose the competitive price advantage, which happens to be your trump card at the moment.

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